> ## Documentation Index
> Fetch the complete documentation index at: https://docs.parahelp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge

> What your Customer Agent can search.

What your Customer Agent can search.

* **Knowledge snippets:** Internal knowledge the Customer Agent can search, like an upcoming launch or a policy nuance that isn't public.
* **Web pages:** Your scraped web pages, available for the Customer Agent to search. They're continuously synced through an automation set up as part of the onboarding flow.

See your live knowledge and its version history - who published what and when, with a diff for every change - on the [Configurations page in the app](https://app.parahelp.com/configurations).